UK Standard Delivery - up to 3-5 working days
Standard UK Shipping £3.50, FREE on orders over £125
This service takes up to 3-5 working days, items are sent via Royal Mail and are usually delivered Monday to Saturday. Remote destinations may take longer.
Returns paid is available when choosing this method
Express UK Delivery (Next Day) - order by 9pm Sunday to Friday for just £5.50 per order.
Orders will be sent out by Royal Mail tracked 24 hour. Deliveries are 7 days a week. Orders made by 9pm Sunday to Friday and by 6.30pm Saturday will be delivered the next day.
HALF PRICE Express when you spend £125 or more.
UK Returns Paid (UK Mainland only)
For an extra 99p per item, you can select Returns Paid as an additional shipping option. This allows you to return your items to us within 45 days of receipt at no further cost. Simply put the pre-paid label on the parcel and take it to the post office or your local CollectPlus store.
If you do not take out returns paid, you can still use the label to return your shoes - we will refund you the amount paid for the item returned less £2.50 to cover the cost of the return postage. Don’t forget you can always return the goods to one of our Pavers stores for FREE or return via you own courier.
Please note, the returns label is only valid for the order it was originally sent with. It is non-transferable.
EU Delivery Custom Fees
Orders under €150 will incur no additional VAT or duties when delivered in the EU.
We advise EU customers to place separate orders if your basket total will be over €150 as you will incur duties and taxes. We cannot split the order for you.
The prices displayed on the product page include UK VAT at 20%, VAT rates will be adjusted and charged at the checkout specific to the EU country VAT rates the goods will be delivered to.
Orders delivered outside the UK & EU may be subject to local customs duties and charges. Please check with your local customs first.
European and International Delivery
European and international delivery is priced per order, you can order as many products as you like all for the same flat rate postage.
|Destination||Price Per Order||Delivery Time|
|Channel Islands||£5.00||3 to 5 days|
|EU Members||£6.00||5 to 7 days|
|Rest of Europe||£8.00||5 to 7 days|
|North America & Canada||£8.00||Up to 10 days|
|Africa & Asia||£10.00||Up to 10 days|
|Central & South America||£10.00||Up to 10 days|
|Far East & Australasia||£8.00||Up to 10 days|
Dispatches outside the UK are sent via Royal Mail and their affiliated couriers using the GLS network. Please allow up to 10 working days for delivery.
Returns paid is not available to any destination outside the mainland UK.
You may be liable to pay import duties (applies to countries outside the European Union). Additional charges for customs clearance must be borne by you we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
Please note, delivery times are approximate and are not guaranteed. We will endeavour to get your items delivered within the timescales quoted.
Delivery times are quoted in working days - which are Monday to Friday excluding public and bank holidays.